Dress Disaster :-(

I would probably get on to the cleaners and state your case, if it was still smelling i'd be marching back to the shop for them to have a whiff and either expect it to be done again or a refund. As for the cover I presume this would still be with them if you had the item delivered back to yourself. "Get on the phone"! I'm sure it's just the aggro that's making you doubt the dress, I'm sure you will sort it.

Didn't want to ready and run, bless you, what a nightmare. Hope you get it sorted soon x

Do you know how they actually cleaned it?

I've just got my dress cleaned, cost £170! They had a good look at it, it has lots of beading so they washed it rather than dry cleaned it. However I knew exactly what they were doing with my dress as they kept phoning me to discuss it. They've done an amazing job. I just wonder how much they actually told you.

If you aren't happy with the service and it still smells they you have every right to complain and take the dress back, but I would definitely want more info on what they have done,

I think if you don't get any joy maybe stuff it in a duvet cover and wash it on a handwash programme

If you don't get anywhere with the dry cleaners, is there a clothing version of fabreeze? It wouldn't clean your dress, but would take away the smell, mind you, might be risky in case it stains. I'd suggest going back to the shop and demanding it be redone or a full refund so you can take it elsewhere. I have all this yet to come with my 2nd hand dress.

Buy the dress you love on Preloved. Try to resolve the cleaning issue with the dry cleaners and then sell it (and the other one). You won't be happy if you have to make too big a compromise and £600 isn't extortionate for a dress.

H hun,

I am so sorry to hear about your dilemma and i hope you get it sorted. I have not seen your march brides post so this may be irrelevant depending what it was but i was just thinking maybe it would be more worth while for you to wear your other dress you have for both dates instead and maybe think of selling it on ebay or somewhere when the issue is resolved and then you can get some money back on then too.

Good luck and i hope it all works out for you.