Hello - any advice on buying a ring New York - I've had a complete disaster and now need to start looking again for a ring . Future Hubby bought the most beautiful ring from Boodles on March this year - the Margurite ring in green, not a traditional engagement ring but I wanted something different so it was perfect. Complete surprise but I fell in love with the ring immediately.
3 weeks agoi I notice a fragment of the stone in the middle of the ring had come away. Took it back to Boodles where intially I was given the price to replace the stone! After much discussion they agreed to replace the stone as it was only 6 months old. Whilst I was in Boodles I noticed this ring was being sold as cocktail ring,.When I asked if this ring was suitable as an engagement ring as I was assured no stone could be guaranteed but there was no reason why this ring could not be worn every day as an engagement ring. At this point I was feeling a bit disillusioned with the customer service offered by Boodles in Liverpool and decided to ring Boodles on London. I asked about the ring and I was told that they would not recommend it as an engagement ring due to the softness of the stone - they couldn't stop you from using it as an engagement ring but they would strongly advise against it and warn that it would be easier for that stone to pick up knocks. Asked the futre hubby and he said he was told nothing of the sort, given no forewarning at all.
Got the ring back, 6 days later the stone had cracked this time - Boodles have agree to refund the cost of the ring as after this time I just want nothing more to do with them -feel so let down that my beautiful ring is no more and my boyfriend feels as if we have been treated as if we are returning a jumper back to Mark's!, no consideration given to the fact that he spent 3 months looking for the perfect ring, that ring was the ring he proposed with and also that Boodles told me exactly how much the ring cost whilst he wasn't there - all the romance has gone!
So we are off on holiday to New York in 2 weeks and we are going to start our search again there - any advice would be fab. Not bothered by a "name "jeweller after the disaster with Boodles but any advice from anyone who has bought a ring in New York would be great. Been told to head for the Diamond District so any reccomendations would be fantastic x
