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AnnaBanana
Beginner July 2007

Expedia holiday - would you confirm the hotel booking? (help)

AnnaBanana, 26 May, 2009 at 14:58 Posted on Off Topic Posts 0 8

I booked a holiday with expedia about 2 months ago, we're going to Italy on Sunday. Hotel & flight were booked via expedia - i've never booked a holiday like this, so am wondering if I should ring the hotel to make sure we're booked in? All I received was a confirmation with expedia that it was all booked. Do I trust them? ?

Am probably being neurotic though - WWYD?

8 replies

Latest activity by AnnaBanana, 26 May, 2009 at 17:55
  • Hepburn
    Beginner August 2008
    Hepburn ·
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    I'd call and confirm, but then I'm a control freak and triple check everything before I go on holiday.

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  • Melancholie
    Beginner December 2014
    Melancholie ·
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    We've booked through expedia loads of times (including our honeymoon!) and I've never rung to confirm. As long as you've got your confirmation e-mail (which you print off and take with you) you should be fine. Of course, if it's going to bug you, there's no harm in making the call to put your mind at rest.

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  • claires
    Beginner July 2008
    claires ·
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    I would call to confirm yes.

    Hepburn - you, a control freak? never!?

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  • AnnaBanana
    Beginner July 2007
    AnnaBanana ·
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    Thanks - I might just send them an email!!

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  • Dr Svensk Tiger
    Beginner
    Dr Svensk Tiger ·
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    I would. When I went to Stockholm with my mum we booked to stay at the Nordic Light hotel through Expedia. When we arrived we found that Expedia had booked us into the sister hotel, the Nordic Sea, instead. No idea what went wrong there, all our documents stated that we had a booking at the Nordic Light but the hotel's booking system showed we were booked into the Nordic Sea. Luckily it wasn't far away but we were not amused. The hotel we ended up in was also cheaper than the one we'd paid for and it took months before we got our money back.

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  • AnnaBanana
    Beginner July 2007
    AnnaBanana ·
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    I've been trying to find a phone number/email for the hotel but can't find it! only have an address - if anyone fancies a challenge, its the Hotel Le Capanne in San Giuliano Terme near Pisa (there's another one on Arezzo I think, that's not it). Panic!

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  • Hepburn
    Beginner August 2008
    Hepburn ·
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    Hi claires! ?

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  • Curly Girly
    Beginner May 2004
    Curly Girly ·
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    Think it's this one - http://www.lecapanne.it/

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  • AnnaBanana
    Beginner July 2007
    AnnaBanana ·
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    Oh my goodnes CG, you're a genius! Very many thanks!! ?

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