Lorns
Rockstar May 2015

*FLASH*Stung with 'customs charge' on favours from America from Etsy

Lorns, 14 March 2014 at 12:58 Posted on Planning 0 9
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Hello!

I just wanted to share with you and give you a heads up on my STUPID mistake I have made with favours.

I ordered from an American seller on Etsy, in total the order was around £96 inc £19 postage from America. The favours are amazing and exactly what we want so I thought, ok go for it!

Ordered them, had a card through the door from Royal Mail... 'sorry we cannot deliver your item as there is an outstanding fee'. I have to pay £22.45 customs/handling fee on collection!

The worst part is, I had to make another smaller order with her as I was 10 short so I will have another god knows how much to pay out when they arrive too!

Now, I don't know if I am just an idiot and I should have known this or whether there has been some mistake and the seller hasn't paid enough postage but just a warning to people, I am potentially going to be £30-35 out of pocket due to this!

So... stick to UK sellers if you can!

9 replies

Latest activity by InkedDoll, 19 March 2014 at 12:34
  • InkedDoll
    Beginner January 2015
    InkedDoll ·
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    Yeah, I've been stung for this too on items in the past. It isn't the seller underpaying on postage - it's UK customs deciding to add tax and duty on. They can do this for any parcel valued over £7.

    The one thing you can do is ask the seller if they would kindly mark the package as a gift or sample rather than merchandise. This avoids customs adding on charges. They don't have to do it and are completely within their rights to refuse, but it's worth a try.

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  • miss pickle
    Beginner June 2014
    miss pickle ·
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    Aw, I've been caught out with the Royal Mail before because as well as the customs fee which I was expecting you they charge you a standard handling fee as well! ;-(

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  • SillyWrong
    Beginner October 2014
    SillyWrong ·
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    A friend of mine is from Norway - her parents sent her Christmas present and accidentally wrote '2000' on the customs form for the value (I don't know if they wrote it in local currency or what?) ... she was stung with a massive bill Smiley sad

    Make yourself feel better for it, flash your favours and we'll all tell you how beautiful they are Smiley winking

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  • D
    Beginner April 2014
    DaisyDot ·
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    Same happened to me for Bridesmaids gifts! I was so upset, but just remember - your favours are perfect Smiley smile

    I agree with above (sorry, didn't catch the name) - FLASH THE FAVOURS Smiley laugh x

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  • MadamRed
    Beginner April 2017
    MadamRed ·
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    View quoted message

    Just to add to the above, this doesn't always stop customs from opening your package. If they do, and they don't believe the package is a gift, you might get charged customs duty anyway.

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  • *Pugsley*
    Beginner March 2014
    *Pugsley* ·
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    How annoying.

    I've heard of quite a few people who've had this but for some reason I wasn't charged when I ordered my invitations from a US seller on Etsy.

    Not sure whether there is a rule for what applies or whether it's pot luck if you get charged or not??

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  • Elixia
    Beginner March 2014
    Elixia ·
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    Yeah, customs can be nasty. i know the charges also vary depending on the type of goods too!

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  • Lorns
    Rockstar May 2015
    Lorns ·
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    Good news! I contacted the seller to confirm that it was correct that I am being charged, and she has issued me a partial refund of £15 bless her!

    I suppose the the only good thing to come of this is that I won't do it again!!

    Now... A flash!

    These are 2inch long little Love Bug magnets. I LOVE that they're black and ivory! They will be given out black for men and white for the ladies presented on top of a recycled brown card box with the little bit of ribbon round them like the photo. So when they're taken home everyone will have a matching pair on their fridge to remind them of our day. We massive VW lovers so ties in beautifully. I LOVE them.

    Definitely worth all all this expense and hassle!

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  • Cache13
    Beginner August 2015
    Cache13 ·
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    I love your favours!!!

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  • Lorns
    Rockstar May 2015
    Lorns ·
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    I collected them!

    Most definitely worth the wait and the hassle!

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