Hair and Makeup Artist mia

I have had the same, my MUA has bneen terrible at replying to me, and i have actuall know n her for 5 years and been part of 4 bridal parties she has done before so is dissapoinitng. I then received an email 2weeks ago, my wedding ins 7 weeks, saying due to high demands she is outsourcing me!! Upsot is she has passed my booking to another MUA as she has health issues so she has actually cancelled me, but tried to make out she was passing on to one of her team, which this new lady is not and is a completly independant company of her own. I have had to fignth to get my deposit back which I now need for the new MUA, and had to threaten her with smal claims etc and she has finally paid me this week.

In your situation I would send her an email to confirm that whilst you appreciate she has been ill you are concerned that you have had no response and still need to book your trial. I would ask her if she genuinely feels she will be well enough to attend your date and if not, that is fine, you will source someone else and can she please refund the deposit. Play on the fact that as a fellow bride you are sure she understands the stress you are under so close to the wedding and not hearing from her makes this worse. Giver her a date to respond by, 72 hours should be reasonable, and explain that if you do not here you will heave to pursue the recoery of your costs due to the breach of contract her non communication has caused.

I did message her again and said how stressed out I was feeling and she rang me that evening, apologising and she's been really flexible in rebooking my trial - which is on Tuesday evening - so hopefully that will go without any drama!