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R
Beginner September 2013

Help!! My wedding dress hasn't arrived!!!!

RomanticYellowCars2, 19 of August of 2013 at 12:19 Posted on Planning 0 33

Hi ladies,

Looking for some supportive words please.

I am getting married in 19 days and still don't have my dress. It was due in 17th July, the bridal shop I purchased it from said to wait until beginning of August before they would chase it up. Beginning of August they told me it had been dispatched and would be in last week. On Saturday they told me it should be in this week. I asked them to check when it was dispatched but they haven't been able to find that out and they say that they are also unable to track it. They keep telling me not to worry as it will be in soon but how long should I leave it before looking at getting another dress? I can't believe this is happening!

Thanks xx

33 replies

Latest activity by Helybel, 20 of August of 2013 at 18:40
  • mickeyandminnie
    Beginner July 2015
    mickeyandminnie ·
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    Personally I would probably go to the shop and not move until they sort the situation out - show them how much it upsetting you - they might get a wriggle on then!

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  • kharv
    Beginner March 2012
    kharv ·
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    It doesn't take long to get a dress fitted but with 19 days to go, I would have lost my patience too.

    Agree with M&M - I'd be going into the shop and demanding to know when it is arriving. It's now a month late.

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  • BrideCummins14
    Beginner April 2014
    BrideCummins14 ·
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    I wouldn't panic but I also wouldn't leave it, go in the sale and demand it gets sorted NOW. I am sure it was a small fortune as all dresses are so you have a right to know where it is!

    What shop is it?

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  • R
    Beginner September 2013
    RomanticYellowCars2 ·
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    Thanks for your replies.

    I have just been speaking with my Mum about this, I think she is more worried than me! Me, her & my Dad (reinforcement ?) are going to make a trip over to the bridal shop tomorrow and ask them to let us know what exactly is happening and when it will be in for definite. I can't believe that something as expensive as a wedding dress cannot be tracked when we send things like makeup and dvds by tracking services. My Mum is of the thinking that they may have forgotten to order it until I phoned in July to find out it's whereabouts (you can rely on parents to say the wrong thing whilst trying to be supportive lol!)

    My Mum has phoned around other bridal shops to find out where has dresses in my size in stock so that if things don't go to plan I can arrange some appointments to try others in the next few days, which is very good of her ?

    I'll let you know what happens!

    xx

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  • *Pugsley*
    Beginner March 2014
    *Pugsley* ·
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    I'll keep my fingers crossed for you but I have a bit of faith!

    And just as the others have said, you will still have plenty of time for alterations. A friend of mine had hers done the day before her wedding and it all turned out fine.

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  • HatTrick
    Beginner September 2010
    HatTrick ·
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    How do they know it has been dispatched if they can't tell you when? Surely they would have a confirmation of this somewhere? Sounds a bit iffy to me. Hope you manage to get an answer tomorrow.

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  • F
    Beginner September 2014
    future.mrs.c ·
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    Feel so bad for you Smiley sad sending positive thoughts your way. Good luck

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  • R
    Beginner September 2013
    RomanticYellowCars2 ·
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    Just phoned the designer direct who have said they won't discuss the order with me ☹️ I was hoping they might have been able to put me at ease. They wouldn't even tell me if they had actually dispatched the order!

    Off to the bridal shop this afternoon to get some answers!

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  • M
    Beginner August 2014
    Miss B 2 be Mrs H ·
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    Good luck with this, hope you get some answers! Hold your ground!

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  • kharv
    Beginner March 2012
    kharv ·
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    What?! Don't leave until you get some satisfactory answers.

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  • BrideCummins14
    Beginner April 2014
    BrideCummins14 ·
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    Good luck and stay strong, do not leave until you get answers!!!! Please keep us posted x

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  • *J9*
    VIP March 2014
    *J9* ·
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    Best of luck, keep positive and make sure they give you answers.

    Update us later ?

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  • Bookish
    Beginner August 2014
    Bookish ·
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    Good luck. I feel for you 'cause I hate being forced into a confrontation. Keep us updated!

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  • H
    Beginner May 2014
    Helybel ·
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    Bless you, this sounds like a nightmare. It should be trackable surely once dispatched. Definitely wouldn't leave the shop without answers!

    Let us know what they say

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  • mickeyandminnie
    Beginner July 2015
    mickeyandminnie ·
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    Good luck - i would ask to see evidence that the dress has been ordered (stress that financial infomation is not significant and you just want to see acknowledgement of order and dispatch)

    In an ideal world get the bridal shop to ring designer on speaker phone!

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  • Feb2014Bride
    Beginner February 2014
    Feb2014Bride ·
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    Keep us updated ... will be looking out for this.

    Good luck hope it gets sorted!!

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  • MrsBoo
    Beginner November 2014
    MrsBoo ·
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    Yes I would get them to do this ^^^.

    Good Luck..hope you get some answers!

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  • Mrs Rowan to be
    Beginner March 2015
    Mrs Rowan to be ·
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    Hope you get the answers you need this afternoon.

    Have everything crossed for yo

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  • Perox
    Beginner October 2013
    Perox ·
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    Good luck this afternoon! Hope they have some answers for you!

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  • R
    Beginner September 2013
    RomanticYellowCars2 ·
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    Hi all!

    Thanks for your messages ?

    The bridal shop have just phoned - they say that my dress arrived in the country this morning and that it will be with them in the next couple of days. I have a fitting booked in for 3pm on Friday! YAY! I have asked them to let me know as soon as it is with them cos then I will finally be able to relax, although I am hugely relieved to know that they have now been able to track it and it's in the UK!!

    Panic averted - I better call off the dogs!

    xx

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  • MrsBoo
    Beginner November 2014
    MrsBoo ·
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    Fantastic news!!

    Glad it all worked out! i think you deserve a glass of wine after that stress!

    x

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  • miss pickle
    Beginner June 2014
    miss pickle ·
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    ? That's great, what a relief ;-)

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  • mickeyandminnie
    Beginner July 2015
    mickeyandminnie ·
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    Fantastic news!! Xxx

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  • BrideCummins14
    Beginner April 2014
    BrideCummins14 ·
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    *wipes brow* phew!!! Now relax with a nice vino in front of the telly, even I feel like I should after thinking about this for most of the day x

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  • R
    Beginner September 2013
    RomanticYellowCars2 ·
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    Thank you all you have been so lovely! Time for that glass of wine now! ? xx

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  • *J9*
    VIP March 2014
    *J9* ·
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    Yay that's brilliant news! Definitely have a glass of wine - and enjoy it!

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  • Italybride14
    Beginner May 2014
    Italybride14 ·
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    Phew!!! X

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  • M
    Beginner August 2014
    Miss B 2 be Mrs H ·
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    Thank goodness for that! Fantastic news! x

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  • *MM3*
    Beginner June 2014
    *MM3* ·
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    Glad you've got it sorted and can relax now Smiley smile x

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  • *Pugsley*
    Beginner March 2014
    *Pugsley* ·
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    Phew!

    I think I'll have an alcoholic bevvy for you too as I was wondering how it'd turn out. I wasn't worried but just didn't want the added stress for you!!

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  • H
    Beginner May 2014
    Helybel ·
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    Yay!!!! Enjoy your wine Smiley smile

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