Help! Washing Machine - where to buy?

John Lewis are very unlikely to have said that - they delivered our washing machine to a 2nd floor flat and installed it and took the old one away.

And Currys/Dixons delivered our fridge freezer. and they deliver on saturdays, at an extra charge if you specify the day.

I was going to suggest John Lewis too as they delivered washer, dishwasher and cooker - all to a first floor flat in London, up teeny tiny stairs, without any problem. And they plumbed in the washer and dishwasher.

I would try them again, especially as they will price match like for like.

Can you not pay extra for a Saturday delivery?

The worst comes to the worst, can you hire a man with a van to go pick it up for you and deliver it to your house? Not the best solution IMO, but one way to get a Saturday delivery.

Have you tried co-op electrical? www.coopelectricalshop.co.uk

Have you tried a local domestic appliance company? I've recently been looking online for a new integrated dishwasher but this morning we popped into a local shop. The price you see is the price you pay (including installation etc) and they were really helpful and knowledgeable and far more accommodating on the delivery front too than all the big companies we've looked at.

Hi all,

I have to apologise, not only for posting about something so dull, but also about posting and running off without replying. Thank you for your replies, and i'm sorry i'm only coming back to the post now - it's been a bit of a busy weekend.

I should have been clearer in my original post - I meant that of the places we'd tried, they EITHER didn't have the model we wanted OR they wouldn't deliver up stairs, and we were stumped for anywhere else to go. I normally love John Lewis for the good customer service, but they just didn't have the washer/dryer we were after, and we just knew we couldn't be without for that long. However, H has established that Comet have the model, and they claim to do a full delivery service - including coming upstairs, taking the old machine away, and connecting the new one, and he thinks we'll get a delivery this Wednesday.

So fingers crossed! And thank you for your advice ladies - I was being a bit chaotic when I posted, sorry about that. Nothing like the washing machine breaking down to make you panic!