Ibiza wedding nightmare please help :(

No advice to offer as I have no idea about Ibiza, but wanted to say how sorry I am that your 'dream wedding' isn't going to happen quite as you planned it. I have to say that if I was in your position I'd be furious- after all you booked a Sunset Wedding, not a 1pm one and I think I've read it right that as you now aren't having the sunset wedding, you won't be able to have the party you planned afterwards.

I'm afraid I'd be going back to Thompson and tell them it's not good enough and to sort it out or refund every penny you've paid - surely they can't take payment for one thing and then provide something completely different?!

Whatever you decide to do, I hope you find a solution and have a wonderful wedding!

Romanticblue, I'm so sorry to hear about your predicament. I've just returned from my wedding at Cas Mila and the wedding planners couldn't have been more helpful. Why don't you contact them direct? They might be able to help you out, Thomson use the same lady so you'll be cutting out the middle man. Her name is Candi and her email address is *****@****************.*** and I can assure you she'll bend over backwards to help you. What date have you booked?

I hope that's been some help xx

I have had enough now ! I am fuming !! To sum it up I'll just copy and paste what I have emailed Thomson weddings :

Hi I'm hoping you can help me because quite frankly I have had enough! I booked a wedding and holiday in store on the 7 th may . I waited 8 weeks for confirmation on my dates , I went into store 2 days before the 8 weeks was up to be told they haven't received my wedding contract so it couldn't go ahead. We filled another in there and then and it was sent straight out . I then had a call on the day the 8 weeks was up saying my wedding time was not available and I could have 1 pm but would not be able to have the party after my wedding , I decided this was ok and we would see if we could find elsewhere to have food and party. I went into store to confirm I would like the 1pm slot on the 30th, and was told by the man that within a few days I would receive a confirmation email of my email . I haven't received one yet so I rang the store to find if everything was OK , the lady rang weddings and rang me back to inform me it can take 8 weeks for the confirmation. 8WEEKS!!!! To confirm a date and time they have given me!!!!! So not only do I have to find somewhere to have the other part of my wedding due to being put bottom of the pile because of a missing contract that wasn't noticed till 8weeks later . I now have to wait to confirm something that I was confirming!!!!!!! I booked threw Thomson weddings as I'm pregnant and thought it would be less stressful for me and unborn , I am ending up having to organise the most part of it my self anyway and I'm non the wiser what the hell is happening with my wedding date ! It's a joke ! Surly you can tell me if its been confirmed when it's you that offered it! Im sick of ringing the shop to find out what's happening because everyone tells me something different. So maybe you can inform me what the hell is going on because this is a joke!

Louise

so! Since then I rang the shop "again ! For one last try, was told she would ring me back as fret getting of the phone to weddings , waited a hour n half and thought she can't still be doing it so rang back ... Oh she left at 4 she only works part time so will be back in Saturday from 11!!!!!!! ANGRY IS AN UNDERSTATMENT ,

thankyou so so much for your kind words girls , I knew if something like this was going to happen it would do to me ?

And thankyou soooooooo much for the email! I have asked and asked for that and they just kept saying when it's all confirmed but closer to the time , which is rubbish so I'll be straight on to that Thankyou so very much !!!! X

Quick update Thankyou so much for the email she messaged me straight back and said she would try and chase it from her end , Thomson also told me it was a cruise or nothing as an alternative but as there's children this seemed like a bad idea, she said there are more options and some sound great so still waiting to see if the wedding has actually gone threw but I trust she will find that out ? Mahout mood changer! Thanks again girls !!!

Hi, wow your blood pressure must be through the roof right now. Try not to stress. Easier said than done i know but believe me, once you have your date booked all the stress disappears because Candi totally takes care of everything.

I used to work on cruises and if I'm honest, the experience won't be nearly as magical (in my opinion).

Have you put any money down? If not, I'd suggest going through Candi at Ibiza wedding shop directly, that's what I did. I booked my holiday with Thomson but by the sounds of Hingis they don't deserve your custom one bit. If you'd like to know anything else or private message me feel free xx

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