Last year I booked a cruise to China & Japan for April 2009. In January this year we received a letter to say that the ship had been privately chartered and that they would cancel the cruise. They gave us a list of options with other cruises in the area but none went to Japan so we decided not to go with those options.
We had a good look around and chose another cruise with the same company but going round the tip of South America. We decided to take this for Christmas 2009 so we would spent both Christmas and New Year on board. This would be the first time that we would actually plan something special for New Year's. We've been together for 13 years now and every time we planned something for NYE it always went wrong (usually one of us was ill, so for the past few years we kept NYE low key).
Guess what, got a letter today from the cruise line to say the ship has been redeployed and they are cancelling the trip. Again, they have given a list of options of similar cruises but they are all for the spring of 2009 and no way can we afford it by then and it also means missing out on the holidays onboard. Suffice to say, I am not happy.
I've had a look at their other cruises for the holidays of 2009 and they are nearly all in the Caribbean which means plenty of kids onboard (the longer South America cruises are usually less family orientated). We've also done the Caribbean a couple of times already and wanted a different type of itinerary, hence first choice of Japan, second choice South America.
Now I can't do my first 2 choices with them, other cruise lines that sail in that are more expensive (we were getting a special deal as we are repeat customers).
We're now looking at some other ideas, but I feel seriously let down by the cruise line. ?
