If anyone could offer any advice on this I would really appreciate it.
We had reserved a new build house on 24th June, our buyers pulled out literally last minute that same day at 4.50pm ( ten mins after I had handed over cash and signed reservation form) and refused to sign missives. We reserved the house for 14 days and if we didn't sign missives within those 14 days, they kept our £500 reservation fee. The house builders knew the situation from very beginning re: buyers had pulled out, we let them know within minutes of finding out/paying them the money. They 'said' they would hold the house for us.
The 14 day period was up yesterday. Except the house builders have had the house up for sale the entire time online. The only indication that we had actually reserved the house with them was the 'sold' sign in the house window...which they replaced with a 'for sale' sign on Saturday. Which was day 11 of the 14 day period.
My question is this. Are we able to ask for the £500 back? They say we signed a contract stating we wouldn't get the money back if we didn't conclude missives within 14 days. Which is true. But the contract also stated that they would reserve the house for us for 14 days...and they didn't.They had it back on sale within ten.
We have had 4 offers on our house fall through since February and, to be honest, we could do without handing £500 over for nothing.