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Cassie
Beginner June 2064 Cambridgeshire

Reviews

Cassie, 7 September, 2023 at 09:49 Posted on Off Topic Posts 1 8
Hiya, I left a company a review after my sister in laws wedding. I left it through hitched. I didn't say my sister in laws name or any details of her wedding. The company are now telling my sister in law, I need to remove my review or she won't get her deposit back. I can't edit or remove my review. How on earth can I do this? I don't want her to not get her money! Please help. I submitted a request to hitched on Sunday, but not got anything back!?!?! Help!!!!

8 replies

Latest activity by CarmenCHunt, 22 November, 2025 at 06:43
  • R
    Genius July 2020 Monmouthshire
    RomanticGreenStationery27135 ·
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    How do they know you are connected to your sister if you haven't mentioned any details about the wedding? That seems really odd.

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  • Cassie
    Beginner June 2064 Cambridgeshire
    Cassie ·
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    My partner posted the same review on their Facebook and he had the same surname. That's the only thing I can think of. He has removed his from Facebook
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  • Cassie
    Beginner June 2064 Cambridgeshire
    Cassie ·
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    My partner posted the same review on their Facebook and he had the same surname. That's the only thing I can think of. He has removed his from Facebook but the company want me to remove mine from hitched. Hitched are saying it hasn't been published but others can see it. I have had to take screen shots of everything to prove I'm trying. Just makes me want other to avoid them more.
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  • R
    Genius July 2020 Monmouthshire
    RomanticGreenStationery27135 ·
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    Reviews are supposed to be independent anyway. So 1) they shouldn't be making it a condition of returning a deposit that you remove a truthful review and b) it's you that wrote the review, not your SIL, who is the one whose wedding it was and who is the one entitled to a deposit.

    I would suggest offering to write another review, taking into account the return of the deposit, once your SIL actually has the money.

    To be honest, they're being a bit stupid demanding the review comes down anyway - because there's nothing to stop you or anyone else writing more reviews elsewhere later on, and the more unreasonably they behave over this, the more likely you are to do this!

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  • Cassie
    Beginner June 2064 Cambridgeshire
    Cassie ·
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    I completely agree and I thing its disgusting! If it was my money , I would be going to trading standards or something. I've managed to get the review down, so hopefully she'll get her money. I don't want to make her life harder than it needs to be. Not really sure how to move forward. Half of me wants to leave it as its done and dusted. The other half or me wants to do something about the treatment 🤔 that's no way of running your business.
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  • R
    Genius July 2020 Monmouthshire
    RomanticGreenStationery27135 ·
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    The problem with trading standards is that there doesn't seem to be much follow through. We recently had an issue where we requested a refund from a company, which their own T&Cs stated we were entitled to, but they refused. We raised a complaint with Trading Standards who found in our favour and emailed the company to let them know they should refund the money, but they are still insisting we have all 'misunderstood' their T&Cs and we are not entitled to a refund. Apparently, Trading Standards won't enforce, it's up to us to take them to the small claims court. Obviously, with a judgement by Trading Standards in our favour, we'd almost certainly succeed, but there comes a point where it's just not worth the stress.

    I guess all you can do once the matter is resolved is to warn those you know to avoid this company. Especially those who were at the wedding, since people often book suppliers they've met at other weddings for their own.

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  • Markus
    Beginner December 2024 South West London
    Markus ·
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    Hey, quería ahorrar para comprarme el nuevo iPhone, pero cada intento terminaba mal. Un día encontré roulettino y decidí probar suerte por curiosidad. Al principio parecía que no saldría nada, pero en una ronda más arriesgada gané una cantidad que no esperaba. Sentí una mezcla de alivio y euforia. Además, en la región Español tienen promociones especiales que realmente valen la pena. Desde entonces juego de vez en cuando, siempre con la esperanza de repetir esa sensación.

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  • CarmenCHunt
    Savvy July 2026 East Central London
    CarmenCHunt ·
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