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Beginner August 2022 Merseyside

rsvp - people missing the Menu

Tessa, 21 February, 2022 at 10:46 Posted on Planning 0 6

Hi,

Invites have been sent, and guests are starting to RSVP, but on our website, they keep missing the Drop Down option for food choices! Has anyone else had this problem?
I've tried to put an example image of how to click it, but Hitched won't let me put photos in the RSVP text section.


Please help if know the way around it - feel like i'm going to have to directly start asking people otherwise!

6 replies

Latest activity by Jamie, 21 February, 2022 at 18:03
  • C
    VIP April 2022 Wiltshire
    Charlotte ·
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    We had the same, we sent a screenshot on the e-vite as we didn't use the Hitched RSVP as it was too restrictive showing the position but lots still missed it, so I have had to message then to ask them what they want and update manually as once they accept they canto go back in, unless you reset their RSVP to Pending

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  • T
    Beginner August 2022 Merseyside
    Tessa ·
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    Thanks Charlotte, I've put in bold clear instructions, so hopefully that helps, but i'll send that screenshot as a just in case!

    Seems odd that this guests are allowed to select their attendance and this not be mandatory!

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    VIP April 2022 Wiltshire
    Charlotte ·
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    Agree! They need a simple script to link the fields and radio buttons to not allow them to proceed unless selected. I could do it for them! there are so many great parts of this site but a few tweaks would make the user experience soooo much easier!

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  • Jamie
    Dedicated October 2022 Argyll
    Jamie ·
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    I've had the exact same issue, and it's driving me insane! It really should be easy to see, yet so many people aren't selecting anything.
    I decided to wait til the deadline for responding, and then I'll chase everyone who hasn't chosen at once - otherwise, I'll be going back and forth constantly, and it's too much fuss.

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  • T
    Beginner August 2022 Merseyside
    Tessa ·
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    It’s a nightmare. I’ve sent this thread to Hitched to see if it’s something they can sit their end and actually help a lot of couples out!
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  • Jamie
    Dedicated October 2022 Argyll
    Jamie ·
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    Hopefully they'll get back with something helpful - although I've tried looking at it from a guest perspective on desktop and mobile, and it seems pretty obvious that the dropdown menu is there to me... *shrugs*

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