I ordered my Bridesmaid dresses from JenJenHouse.com, who are based in China.
I have already paid £38.34 for delivery, and was not told at the time that any further payments would be due. So you can imagine my surprise when UPS came to my door to deliver the parcel, telling me the parcel was Cash on Delivery!!
Therefores, I was unable to accept the delivery of my dresses, as they required an extra £76.74 delivery/tax/import charge...
I contacted JenJenHouse to ask them to either pay, or refund me £76.74, but they have said no.
What do I do?