Hi,
I put a deposit down for someone to design our wedding invitations in April 2024. I saw they also started selling temporary tattoos in November so emailed them mid-November to ask about personalisation of the tattoos and got no response. The weeks following this I emailed them again several times, contacted via their website, on Etsy and commented on their Instagram and still nothing!
Over Christmas they took their Etsy account down and deleted my comments on Instagram. I had sent a couple more emails expressing my concern at the lack of response when we had planned to send over our wedding info in February. Even just an email to quickly explain why they didn't respond! I then found they have another gift selling business that has been posting regularly on Instagram and selling items on Etsy so i've emailed them too, but to be honest I've now totally given up on them and just want my deposit back - even if it is only £20!
Has anyone else had any experiences like this and what did you do to resolve it?
