Hi,
I'm getting married in 4 months & we paid a vendor to decorate our wedding venue.
Sunday - I emailed with some reimbursement questions, received a bounce back. Checked their website and it's not active. I whatsapped the vendor asking if her business is ok & about my partial refund... she replied back on Monday saying the website & email are changing servers but will be up and running within 24 hours (and will get back to me shortly on my query).
It's Friday now - I called, whatsapped and messaged on her Instagram page yet still no response.
Should I be concerned if this vendor has gone AWOL? I'm worried as my wedding is 4 months away.
We found this vendor on Hitched, they had good reviews and we paid the whole amount to get the 10% discount (which now looking back, may have been a wrong move). I thought as this vendor is listed on Hitched, they would be legit...
What should I do? Any advice, I'd really appreciate it.
Thanks,
Jenny
