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Happyredconfetti5166
Beginner October 2022 Greater Manchester

Venue under construction

Happyredconfetti5166, 11 October, 2022 at 13:21 Posted on Planning 0 12
We booked our venue 2.5 years ago and the big day is just around the corner (11 days away). We visited a few months ago to find the building was covered in scaffolding and black temporary buildings /porta-cabins were erected around the perimeter.


The venue thought they would be gone by the time the wedding came around but further work is required and they will still be there in 11 days.
As this is not the outside we wanted for our guests, ourselves, or our photographs - we feel that we are owed a partial refund on our final bill from the venue.
How much would be reasonable to request for this (either an amount or a percentage)? Any advice would be greatly appreciated!

12 replies

Latest activity by Nybyggnation, 16 April, 2026 at 00:36
  • C
    VIP April 2022 Wiltshire
    Charlotte ·
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    I wouldn't go in with a figure in mind, as then they know your break point, I would be inclined to ask them what they propose to discount the fees in respect of the venue now not being able to deliver the setting you had paid for. See what they offer, I would then counter it back at 50% higher than the offer and go from there. that said be mindful money is never going to cover the stress etc, you also need to weigh up what measures they have put in place to ensure you are able to access the areas of the venue you intended to use unhindered and the realistic impact. for example, are the cabins being on the perimeter going to impact your photo's? I suspect the scaffolding will and that is a big consideration they need to take in to account but if there are alternative areas to still get photos, they will likely say they can provide an area and the works will not impact. it is a hard one as they are not in breach of contract (unless there are clauses about remedial works, I would stress the fact they had not told you in advance) but they are not fully able to deliver the site as you expected. Try not to get angry and don't bring emotions in to is as in law there is no cost that can reasonably associated with stress and upset as this is subjective and personal, any offer would be a nominal goodwill gesture. Be pragmatic, write down all your concerns and ask them what they propose to do to ensure you have the experience of the venue you paid for and stick to the facts. Happy to help if you get an offer back in terms of negotiation, i work in contract law so feel free to pop me a message privately

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  • PhotographybyBillHaddon
    VIP January 3000 Leicestershire
    PhotographybyBillHaddon ·
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    I have shot weddings at venues similar to yours but I usually find that most of the works can be avoided in the photos with a few different angles and any scaffolding still left in the shot gets removed with some photoshop.

    That wont help how it looks to your eyes but it can be mitigated in the photographs. Have a word with your photographer and ask what they can do.

    You did say you last visited a few months ago. I find that when a venues scaffolding really is going to be in a bad place that they get that work done first - so it could look different by the time of your wedding. I have also known them to have certain sections of scaffold removed for a wedding - could yours do this ?


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  • Ronald
    Savvy July 2014 New Jersey
    Ronald ·
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    Exciting times ahead! At SQFT Construction, we understand that watching a venue come to life can be an inspiring journey. With our expertise in house construction in Lahore, we’re here to ensure every detail meets your vision and standards. From planning to execution, our team is committed to quality, transparency, and on-time delivery. Whether it’s a new venue or a dream home, we’re passionate about transforming spaces into memorable experiences. Reach out to see how SQFT Construction can bring your vision to reality!

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  • Stephan
    Beginner July 2025 Monmouthshire
    Stephan ·
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    The venue is currently under construction, which often reflects the kind of large-scale transformations seen in home remodeling projects. Just like building a new venue from the ground up, a Whole Home Renovation Vancouver project involves detailed planning, structural updates, and design improvements that bring new life to a space. Whether you're waiting for a venue to be completed or reimagining your home, the process is all about enhancing functionality and aesthetics. For homeowners in Vancouver, whole home renovations offer the perfect opportunity to create a fresh, cohesive look tailored to your lifestyle.

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  • John
    Beginner July 1994 Illinois
    John ·
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    A venue under construction symbolizes growth and transformation in any community. From laying the foundation to final detailing, every step requires precision and planning. Behind the scenes, a skilled construction estimator ensures that costs, materials, and timelines stay on track. Accurate estimates prevent budget overruns and keep the project running smoothly. With expert planning and teamwork, the under-construction venue soon turns into a space built for events, gatherings, and memorable experiences.

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  • Alcantarason
    Beginner November 2025 Warwickshire
    Alcantarason ·
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    Given the significant impact scaffolding and temporary buildings can have on the overall appearance, guest experience, and wedding photography, it is reasonable to request a partial refund for the diminished value of what was promised, especially if the exterior was a key selling point when you booked; a fair request is typically 10%–30% of the total venue fee depending on how visible and disruptive the work is, supported by photos and a clear explanation of how it affects your day, much like how Construction Estimating Services assess costs based on visible scope changes and impact—ask for written confirmation, propose a specific figure within that range, and consider alternatives such as complimentary upgrades, decor allowances, or future credits if cash refunds are resisted.

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  • L
    North London
    Larry ·
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    During a venue under construction, hiring a professional masonry company London property developers trust is essential for ensuring strong structural foundations and high-quality stonework from the start. Skilled masons help align brickwork, stone façades, and load-bearing elements with both safety standards and design expectations.

    Careful planning and expert craftsmanship at this stage reduce long-term maintenance issues and enhance the overall durability of the building. Proper masonry execution ultimately determines how well the venue performs and retains its visual appeal over time.

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  • Isiv
    Beginner March 2026 East London
    Isiv ·
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    Здравейте, включвам се в темата, тъй като и аз минах по този път наскоро. При избора на жилище най-важното за мен беше шумоизолацията и дограмата. Много от новите кооперации изглеждат добре отвън, но вътре се чува всичко от съседите. Гледах няколко обекта за имоти ново строителство София и забелязах, че някои строители вече залагат на по-висок клас тухли и допълнителна изолация на пода. Това е ключово, ако искате спокойствие. Също така, съветвам всеки да гледа изложението – избягвайте чист север, защото сметките за отопление през зимата ще са сериозни. Моят избор беше изток-юг и мога да кажа, че светлината в апартамента променя изцяло усещането за уют и комфорт у дома.

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  • Sam
    East London
    Sam ·
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    A venue still under construction close to an important event can understandably affect expectations, especially when the exterior appearance plays a role in guest experience and photos. Situations like this are similar to property upgrade projects where visible work changes the final presentation, much like homeowners notice during bathroom renovations chandler az when temporary structures or unfinished areas alter the planned look until the project is fully complete. Since the surroundings are not what was originally presented when booking, requesting a reasonable partial adjustment on the final bill seems fair, particularly if the construction directly impacts the atmosphere and visual setting promised for the celebration.

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  • Manok
    Beginner March 2026 New York
    Manok ·
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    That's incredibly stressful with your wedding so close. You're absolutely right that the unexpected construction impacts your photos and guest experience. A reasonable request would be 15-20% off your final bill, as the venue failed to deliver the visual ambiance you booked. Frame it around the value of the outdoor aesthetics you're losing. When planning your future home, a thoughtfully designed 5 marla house design ensures you get exactly the environment you envision, without unpleasant surprises on your big day.

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  • Sam
    East London
    Sam ·
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    Unexpected construction issues can significantly impact the overall experience, especially when aesthetics and ambiance are a key part of the event. Situations like this highlight how important clear timelines and project management are, similar to working with apartment renovation contractors where delays or unfinished work can affect final expectations. In such cases, requesting a partial refund seems reasonable, particularly if the agreed presentation of the venue has changed, and the amount can depend on how much the construction affects key elements like photos and guest experience.

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  • N
    Beginner July 1981 Kalmar Lan
    Nybyggnation ·
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    Vi är experter på nybyggnation Malmö och bygger moderna, hållbara bostäder och fastigheter. Med fokus på kvalitet, innovation och noggrann planering levererar vi projekt som uppfyller både dina behov och framtida krav.

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