Skip to main content

Post content has been hidden

To unblock this content, please click here

Katrina
Beginner August 2021 Oxfordshire

Website Help!!

Katrina, 23 November, 2020 at 19:07 Posted on Feedback to Hitched 0 11

Hi all, I'm trying to set up and send out our wedding invites via hitched but when someone goes to accept its coming up with menu choices, we havent sorted our menus yet but cant find anywhere to delete them or change them. It wont let people accept without choosing

11 replies

Latest activity by Sofia, 7 November, 2021 at 10:10
  • Amybethxox
    Curious December 2021 Essex
    Amybethxox ·
    • Report
    • Hide content

    Hiya,

    We are having the same problem, have you managed to work out how to do it?

    X

    • Reply
  • Katrina
    Beginner August 2021 Oxfordshire
    Katrina ·
    • Report
    • Hide content
    View quoted message

    Yes all done xxx customer services are great at getting back to you xx

    • Reply
  • Christina
    Beginner March 2022 Kildare
    Christina ·
    • Report
    • Hide content

    I am having the same issue will reach out to customer service!

    • Reply
  • Katrina
    Beginner August 2021 Oxfordshire
    Katrina ·
    • Report
    • Hide content
    View quoted message

    Customer service were fab and got back to me pretty much within 12 hours. I cant remember how she told me to do it now but will look for the email. xxx it was actually very simple once i knew how xxx

    • Reply
  • Claire
    Beginner July 2021 Surrey
    Claire ·
    • Report
    • Hide content

    Hi

    We are having this problem, did anyone solve this issue?

    Many thanks,
    Claire

    • Reply
  • Katy
    Beginner August 2021 Cambridgeshire
    Katy ·
    • Report
    • Hide content
    View quoted message

    So are we. We have emailed customer service but haven't had a response yet. If we found out how I will let you know Smiley smile

    • Reply
  • Sarah
    Dedicated September 2020 West Sussex
    Sarah ·
    • Report
    • Hide content
    When you access via the website you can delete all the menu options that are on there and then nothing will appear
    • Reply
  • Claire
    Beginner July 2021 Surrey
    Claire ·
    • Report
    • Hide content
    View quoted message

    Hi Katy,

    If you go to the planning side of the website then go > guest list > wedding breakfast > then hit settings. You then need to unselect/untick the menu option.

    This then removes the drop down menu when guests RSVP via your wedding website.

    I hope this helps.

    Claire x

    • Reply
  • J
    Beginner June 2022 Hampshire
    Jamie ·
    • Report
    • Hide content

    Hi there! I do not have a premium account, but wondering if anyone knows how I can reorder my pages once I create them? Thanks!

    • Reply
  • Sarah
    Dedicated September 2020 West Sussex
    Sarah ·
    • Report
    • Hide content
    View quoted message
    Just replied to your other post 😊
    • Reply
  • S
    Beginner April 2022 Buckinghamshire
    Sofia ·
    • Report
    • Hide content
    View quoted message
    🙌 Thank you x
    • Reply

You voted for . Add a comment 👇

×

Related articles

General groups

Hitched article topics