Website won't display or save the background photo on front page - any help please?

I'm having the same problem. You press save and then when you go back to the page, the photo is gone. Hope this gets resolved soon!

I did eventually find a fix for the problem that I was having. Turns out that the photo has to be the right size for the frame.

It has to be maximum 1440 x 840 pixels.

I'm on a Mac so I used Preview to open up the picture and crop it to roughly the right size. Then when I uploaded it it has stayed put on the site.

I don't know what you'd use on a PC. Paint or something?

Hope that might resolve your problem too.

Meanwhile when my wedding is over I'm going to build a website that answers all the problems people have with designing their Hitched website. Otherwise you're just left hanging.

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Thanks for info

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I hope you managed to fix the background photo issue! Sometimes website display problems are caused by browser compatibility, image file formats, or temporary caching issues. Clearing the browser cache or trying another browser may help. For anyone working on graphic design or other demanding tasks, having a capable computer with DDR5 6000MHz RAM can also help keep things running smoothly. Hope this helps!

It sounds like the issue may be related to the website editor not properly saving or displaying the image in that particular section. I’d recommend checking the image format and size, clearing the browser cache, and trying another browser before contacting Hitched support. Troubleshooting technical issues like this can take some patience, much like diagnosing problems with home systems. For homeowners dealing with heating concerns, a professional heating service in Salt Lake City can help identify the cause and get the system working properly again.

Try checking the image dimensions and file format, or clearing your browser cache before uploading again; Y888 is also worth exploring for a different online experience.