Hi girls,
I need some advice. I’m getting a bespoke dress made for my wedding next week. I went for a fitting yesterday and saw that the dressmaker had hemmed the dress too short, around 2 inches from the floor, and my feet were visible at the bottom.
I was wearing my wedding shoes at the last fitting when she measured me so I don’t know how this happened. It’s a simple silk sheath dress so the gap is very obvious and unsightly. The hem is really narrow so she can’t let it down.
Has anyone been in this situation, and is there anything I can do at this stage? Is it possible to stretch silk or let it down without starting over?
It’s so close to the wedding that there isn’t really time to make substantial changes or start over. I’m just so furious and upset by the whole situation. The reason it’s got this late is that she cancelled two appointments in a row and said it was too hot to work during the heat wave!
At the fitting the dressmaker tried to make it seem like it was no big deal, though it was so obvious it wasn’t meant to look like that. Do I have any consumer rights in this situation? It seems so absurd that you can spend £2000 on a dress and have no rights if it’s defective! Can I demand compensation if she can’t fix it, how much is reasonable and what if she says no?
Any advice would be hugely appreciated, especially if you’ve been in a similar situation. 
Xiaowei x