Hi just wondering if anyone has been in this boat or knows what i can do as I am stumped!
We are 7 months out and times are tough and we decided to cancel our videographer, we paid in full for a discount of £799 and signed the contract. The contract states that we only lose the booking fee if we cancel before 6 months. i have reached out to the vidographers and in return have recieved the responce of:
'we're not finacially viable for any refund or anything like that as we havent had a booking for about five weeks' they then go on to blam google ads(?) and that they can rearrange the date for us instead...ehich we obviously dont want.
i have asked them if i can sell my package but ultimatley have said i need more options than no refund or different date and they have seen this message but not opened it.
I really dont want to go down the legal route as I fear we will end up spending more money for what we get in return.
Any and all advice welcome!