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B
Beginner July 2022 Hertfordshire

What am i doing wrong?

Bugaboo, 16 September, 2021 at 20:34 Posted on Etiquette and Advice 0 6
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I feel like I've messaged a good amount of florists and it seems like they either don't reply, forget to reply or simply let me down.

My wedding is next year in July but I thought it was a good idea to start selecting my florist now as I figured that these things get booked up quite quickly. I initially found four I really liked and had initial consultations with them. They were all very promising and liked what they offered. I arranged two venue visits with two of them on different days to see what they could bring to the table. Both of which let me down the night before the viewing.Whenever I asked for a quote I was told "we will give it to you in the next week". I think I've been waiting over a month for those quotes.. another florist strung me along Smiley sad I really liked her and tried to compromise, as I understand that she had family commitments and didn't want to pressure her. I offered to do video consultations on days where she's free to fit around her work-family lifestyle.. she just stopped replying.

The last florist has been very professional and provided great communication and service. I really like her and can see she has a great portfolio. I would have instantenously put the deposit down however the MIL (who is paying) believes that the price is too high (3k for fresh), so I'm at wits end as to what to do.

I have contacted another 15 florist and feels like the same cycle. "Will get back with a quote", doesn't reply or doesn't get back to me. I'm wondering if I've done something seriously wrong or perhaps I'm missing out on etiquette?

-I tend to send emails formally

-I try to do so within 24-48 hrs

-I follow up if I haven't heard from them in 3 days or so

Any ideas as to what's going wrong?

6 replies

Latest activity by Bugaboo, 21 September, 2021 at 14:51
  • R
    Savvy May 2022 South West London
    Rosie ·
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    -I tend to send emails formally

    -I try to do so within 24-48 hrs

    -I follow up if I haven't heard from them in 3 days or so

    In my opinion this is all good etiquette and so I can't fault anything in your delivery. Based on everything you've said, I'm a bit stumped too. I agree you should be looking at florists now especially with how busy next summer is already getting. The only thing I can suggest is that because of a lot of last minute weddings and shifted dates, wedding suppliers seem to be delayed across the board in getting back on future clientele. While I believe a supplier worth their salt can politely communicate to new customers that there may be a short delay of a few weeks in getting back to you, experience (and hearing stories like these) suggests that not everyone is capable of that, which is why you're getting ghosted. It's likely nothing to do with you.

    All said, some ideas - do you have a venue with a list of preferred suppliers. I would imagine that those florists will be more responsive and would start there (if you haven't already). If they are the ones with poor comms, maybe your venue contact could politely nudge them. Also I would try phone numbers if you have them - I had our DJ go really quiet, so called his office and ended up speaking with someone that could help give a polite nudge and it all worked out. Alternatively, see if there are local floral shops you can visit to get a sense of things and have conversations that way. Email can be great, but also nothing beats a phone call or in-person conversation.

    Additionally, if you are happy with the presentation of the florist you have, ask them if they can pencil you and see if they offer first right of refusal on your date. One of the things that kept me sane with our florist was the fact that they held the date for me for a few weeks b/c they understood that getting quotes was tough and they actually wanted me to make an informed decision and have that comparison. Same with our photographer, the flexibility and attitude was incredibly professional and helpful and I'm excited to work with all these people to make our day really wonderful for everyone.

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  • R
    Savvy May 2022 South West London
    Rosie ·
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    -I tend to send emails formally

    -I try to do so within 24-48 hrs

    -I follow up if I haven't heard from them in 3 days or so

    In my opinion this is all good etiquette and so I can't fault anything in your delivery. Based on everything you've said, I'm a bit stumped too. I agree you should be looking at florists now especially with how busy next summer is already getting. The only thing I can suggest is that because of a lot of last minute weddings and shifted dates, wedding suppliers seem to be delayed across the board in getting back on future clientele. While I believe a supplier worth their salt can politely communicate to new customers that there may be a short delay of a few weeks in getting back to you, experience (and hearing stories like these) suggests that not everyone is capable of that, which is why you're getting ghosted. It's likely nothing to do with you.

    All said, some ideas - do you have a venue with a list of preferred suppliers. I would imagine that those florists will be more responsive and would start there (if you haven't already). If they are the ones with poor comms, maybe your venue contact could politely nudge them. Also I would try phone numbers if you have them - I had our DJ go really quiet, so called his office and ended up speaking with someone that could help give a polite nudge and it all worked out. Alternatively, see if there are local floral shops you can visit to get a sense of things and have conversations that way. Email can be great, but also nothing beats a phone call or in-person conversation.

    Additionally, if you are happy with the presentation of the florist you have, ask them if they can pencil you and see if they offer first right of refusal on your date. One of the things that kept me sane with our florist was the fact that they held the date for me for a few weeks b/c they understood that getting quotes was tough and they actually wanted me to make an informed decision and have that comparison. Same with our photographer, the flexibility and attitude was incredibly professional and helpful and I'm excited to work with all these people to make our day really wonderful for everyone.

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  • Hayley
    Rockstar September 2022 Norfolk
    Hayley ·
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    It sounds like you're going about it the right way.


    I too think suppliers are rediculously busy right now catching up with postponed weddings. Perhaps this will die down in a couple of weeks.
    As Rosie said, it might be an idea to go in to a few local florists to ask in person.
    Is there anyway you could work with the florist you have the quote from to try to reduce that quote? I know I've been shocked at how much everything costs when it comes to weddings.
    Hope you find someone soon.
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  • B
    Beginner July 2022 Hertfordshire
    Bugaboo ·
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    Thanks everyone, I appreciate that you've responded to the thread. I'll try to wager something with the florist and see how it goes from there. If not, i'll start phone calling Smiley smile

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  • Charlotte
    Dedicated July 2022 Durham
    Charlotte ·
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    Bugaboo, where are you based? Xx
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  • B
    Beginner July 2022 Hertfordshire
    Bugaboo ·
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    View quoted message

    Home counties x

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