I'm due to get married on 25th September this year and unfortunately got a call on Friday from our venue (completely out of the blue!) telling me that a refurbishment they are doing will not be completed in time so they are cancelling our booking. Absolutely gutted! Everything has already been arranged, invites sent etc. Not even an apology from them either which made the situation even more upsetting - We've had our wedding booked for nearly 2 years and have already had to reschedule once due to Coronavirus.
Against the odds we have managed to find another venue that is available on the same date (very little availability for this year due to everything opening up again later this month) but it will cost us an extra £2,117. We have also lost deposits and are having to pay again for things like notice appointments due to the cancellation. The original hotel have agreed to pay us our deposit back but have said they cannot cover any of these additional costs we are facing because of their actions.
We have tried to claim the costs back through our wedding insurance but they are saying that refurbishment isn't in their set list of conditions to pay out so they will not help us (which seems ridiculous).
I wondered if anyone else has been in a similar situation before/has any advice? Should the original hotel be compensating us for all the extra costs we are facing because they have breached our contract?