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Darren @ Hitched
Beginner August 2015

Any feedback?...

Darren @ Hitched, 7 September, 2009 at 11:03 Posted on Off Topic Posts 0 35

... Just thought I'd ask you for some feedback.

As you probably know, we had some system problems a couple of weeks ago that meant the site stalling and sometimes grinding to a halt. We made some big changes to resolve this and thought (think) we have corrected most of the issues.

We are constantly monitoring it and if necessary may make more changes if they are required.

But for the time being I'd just like to know if you think everything is running OK? Everytime I post, reply or simply view the forum it seems absolutely fine.

Can you let me know?

Thanks,

Darren

35 replies

Latest activity by Jenbo, 9 September, 2009 at 11:59
  • Flowery the Grouch
    Beginner December 2007
    Flowery the Grouch ·
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    For me it still takes quite a while to load up all the bits and pieces of the reply page before I can actually type in a box. If I try and type too early it gets very confused. And sometimes it still takes ages for Hitched to open at all.

    I'm fairly sure this isn't a connection probelm, because I don't have it anywhere else.

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  • Ladelley
    Beginner August 2008
    Ladelley ·
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    What flowery said. It depends on the time of day but I can barely access the site at all in the evenings.

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  • H
    Beginner
    Headless Lois ·
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    <sigh> I am attempting to reply, who knows if it will work? And that about sums up the feedback. I couldn't post here last week at all

    L
    xx

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  • emma numbers
    Beginner June 2008
    emma numbers ·
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    Still really slow for me (if it loads at all). I can't use it at all on my mobile (G1).

    I find this forum so difficult and longwinded to use.

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  • sazd
    Beginner January 2008
    sazd ·
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    It still takes a long time to open from Google search. The speed is still a bit sporadic too.

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  • Lommel
    Beginner August 2014
    Lommel ·
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    Still awful for me.

    Bring back the yellow!!

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  • Flaming Nora
    Beginner May 2003
    Flaming Nora ·
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    I often get no response at all to what I've clicked on. For example, if I click to open a thread I get the egg timer type icon to tell me the page is loading and then nothing. It stays on the same page and that can happen 6, 7, 8 times.

    The same if I try and click between forums, it looks like its about to do something, then nothing.

    Speed wise, it is better at times but like others say, on the evenings its vitually a total no go. I haven't had the error response for a while, but then I've normally given up before I get that far.

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  • Portia
    Beginner March 2007
    Portia ·
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    It's faster today than over the weekend, that said, there isn't many on and I worry if the crowds come back it will just dive bomb again

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  • Shiny
    Rockstar September 2005 Cambridgeshire
    Shiny ·
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    Hit & miss here. It has let me reply to this quickly (if it works) yet I have just taken 5 mins to open a thread on BT.

    Switching between threads & forums is incredibly slow.

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  • R-A
    Beginner July 2008
    R-A ·
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    Still slow for me, and you have to plough through loads of security messages to open a thread.

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  • D
    Beginner December 2012
    Dean @ Hitched.co.uk ·
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    R-A

    What security messages are you getting? You shouldn't be getting any at all. What web address are you using? Does it start http:// or https://

    Dean

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  • S
    Beginner November 2005
    Skittalie ·
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    Mine seems fine, the compose box takes about 5 seconds to load, but I'm a daytime user so I couldn't comment for evening use

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  • Duck
    Duck ·
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    It's absolutely fine for me, any time of day both home and work.

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  • Lady Falafel
    Beginner April 2006
    Lady Falafel ·
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    Still mostly pants for me, loading pages, reply boxes etc. Sorry. More rubbish than good I'm afraid

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  • essexmum
    Beginner August 2009
    essexmum ·
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    I've just tried to reply and it froze then kicked me out, so still not briliant i'm afriad

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  • Canadian Liz
    Canadian Liz ·
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    Sometimes better load times, sometimes it takes forever to load.

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  • R-A
    Beginner July 2008
    R-A ·
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    View quoted message

    Thanks for the reply Dean.

    Just the one that says 'You are about to view pages over a secure connection.... etc' But you have to click on it 5 or 6 times, and it comes up every time you try to open a thread.

    I'm using http:// Is that wrong?

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  • ditzylizi
    Beginner August 2010
    ditzylizi ·
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    Mine's fine most of the time, but every so often I'll get stuck in a thread (usually a really short one so there's not even anything to read!) and I'll have to close internet explorer.

    I don't understand why I never get trapped in the long threads, that would keep me occupied while Hitched thinks about allowing me out.

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  • Diefenbaker
    Beginner September 2008
    Diefenbaker ·
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    The speed is much better for me, but then I do have a very fast broadband connection. Glad to see that the site is accessible again today as it's mainly been unavailable over the last week or so.

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  • Loop
    Beginner August 2007
    Loop ·
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    Darren

    Thanks for asking. Feedback from me would be - I find the speed varies a lot sometimes I've got to reload hitched a couple of times just to get into the forums section and then the reply box can take ages to appear.

    In terms of things that could be done to make using the forum easier - could you have it set up like other forums where the whole thread appears above or below the reply box (this would be really useful) and also that the smilies (or at least some of the most popular ones) are shown on the tool bar near the cut/paste etc options rather than having to wait for them to load up every time you want to use them.

    I really hope some of these things could be improved so that some of the old hitchers are able to rejoin as I think speed etc really puts people off.

    x

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  • Lumpy Golightly
    Expert February 2003
    Lumpy Golightly ·
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    Same here - this was the quickest load-up I've had for ages - it was 15 seconds.

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  • Drama Queen
    Beginner
    Drama Queen ·
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    Absolutely fine for me all the times of the day.

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  • Maxi
    Beginner February 2008
    Maxi ·
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    I was mainly fine before the recent upgrade, but the last week has been hit and miss as to whether I can actually get onto the site.

    Tonight, for instance, Hitched loaded very quickly and I read a couple of threads no problems, managed to reply no problem...then got stuck in a thread for over 3 minutes looking at an hourglass.

    I had to close down the browser then when I tried to get access again it took an age to load.

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  • Diefenbaker
    Beginner September 2008
    Diefenbaker ·
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    Scarp what I said just now - just took me three minutes to get back on. If I wasn't intent on posting this, I would have given up again.

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  • RuthG
    Beginner July 2004
    RuthG ·
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    It is much much better for me, almost normal now!

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  • D
    Beginner December 2012
    Dean @ Hitched.co.uk ·
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    Thanks for the feedback. We've got a couple more tweaks we can make over the coming weeks.

    We will monitor the performance more in the evenings and see if we can make the page loading speed more consistent.

    Dean

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  • Maxi
    Beginner February 2008
    Maxi ·
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    I often get this error message;

    Description: HTTP 404. The resource you are looking for (or one of its dependencies) could have been removed, had its name changed, or is temporarily unavailable. Please review the following URL and make sure that it is spelled correctly.

    Requested URL: /Chat/error-notfound.aspx

    Server Error in '/Chat' Application. The resource cannot be found.

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  • Smiley
    Beginner
    Smiley ·
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    It takes ages to load up the reply box. And all the icons on it (cut, paste, italics etc etc). Then if you try and post before it has loaded it completely it wipes what you have written.

    Is there any way of not having the popup boxes to post? It takes so long to post I cant help think they have something to do with it.

    Also, when reloading the main forum pages to see if any post updates it also takes ages. Maybe the ads?

    This is from both my work where internet is fast, and at home where we have the fastest broadband available. This is on all 3 laptops we have in the house so there arent any constants to the way it behaves.

    I think what all the forum users are wanting are a fast, simple forum, which you can write a reply quickly, not need to wait ages for it to load, and post and not so much how it looks like. I realise that looks are everything in this sort of thing, but, there comes a time that functionality has to be the main thing.

    Thank you for asking for feedback, and I am sure everyone will be as honest as they can be.

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  • Allice
    Beginner August 2007
    Allice ·
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    View quoted message

    I get that alot too.

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  • Ice Queen
    Beginner January 2007
    Ice Queen ·
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    Yesterday was terrible nothing would load, but today is much quicker

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  • Lillythepink
    Beginner
    Lillythepink ·
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    It takes an age to load 60+ items for the reply box, which slows everything down tremendously. To be honest, with the amount of clicks you have lost in the last couple of months, I'm surprised that it's STILL not coping with the volume of traffic you have remaining.

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  • D
    Beginner December 2012
    Dean @ Hitched.co.uk ·
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    Lillythepink - Is it slow to load the quick reply window for you as well?

    Dean

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