Bridal Shops - Wrong Information About Dresses

I've tried on dresses from 2 shops and found this in one of them. So I emailed them and they told me the proper numbers and I now have the pictures in my scrapbook

HTH xx

All the shops I went to gave me the right names of the dresses I liked. Did they give you the right designer name though? You could go through their collections online to find the ones you liked?

Yes! I couldn't find most of the dresses I took details away for - from 3 different shops. Even the dress I've bought i can't find online anywhere - thank god it's a sample so I could take pics of me in it when I bought and pop back to see it when I want. Sorry I haven't helped but wanted to share your frustration with you x

It's really hard to work it out from the online pics sometimes, especially if there's lots of dresses to sift through

I dont know why they dont let you take pics as if you can find the dress on the web you can still have it copied so makes no difference to them surely if you take pics or not??

I've been to a fair few shops over the last 4 saturday's, and the results I've had is varied - some give me the real name, some give me a false name, and some give me a false number.

One shop I asked for them to wrtie down 3 of the dresses for me (2 different designers). When I looked at them on the Internet, one of the designers I had been given the real name, the other designer I had been given a name when it should have been a number! Don't know why this shop decided to change the number of one of the designers dresses (but not the others??) - maybe so all the dresses had names in their shop- I don't have a clue!

A few shops I've been too, they've just given me a booklet with a reference number for their system (ie no names and no prices), which I think is even worse! Needless to say I've not got my dress from one of these shops!

Even if I've been given duff (or no!) info I've always managed to find them on the designers website.

I think you may have been unlucky at the first two shops but yes unfortunetly it is common practice

xx

ps my sister asked at a few shops and we were allowed to take photo's of me in my favourite one(s) so it just goes to show if you ask they may say yes!

I'm sure the designer names are right, because I saw them stitched on to the dress lables or the hoops they use to hang them on the hangars. Unfortunately, like NurseBride said, one is a Mark Lesley and one is a La Sposa - both have over one hundred dresses and some are quite similar so I can't figure out which was the one I tried on!

I'm going to try and email them to explain my concerns about ending up with the wrong dress and reiterate that my mum lives a long way away hence the need for pictures and see if I have any luck with getting better info. I just think I'd have been more pleased with the service and more inclined to spend my money with them if they just been honest and either given me the correct details or said 'this is our name for the dress'.

I had the same difficulty. So I ended up checking the tag on each dress and making my own notes. A couple of shops looked at me snotily but I didn't buy from them. In fact, the shop I ended up buying from gave me all the help they could to find the dress so I could keep looking at pics. I'd just check the label yourself.

I found this in 3 out of 5 shops, and it was soooo frustrating so I feel your pain!

One shop gave me their stock number, when it was a Pronovias and had a name so I had to look through their whole collection to find it!

Another gave me a name, when Essense list by number so again had to hunt for it.

And the other one swapped the names round for each designer, so right name but to the wrong dress! Also, they told me it was Ronald Joyce, when it was actually Victoria Jayne so that took an age to find as well.

Don't really see the point in them making life so difficult, if you love a dress enough you'll hunt till you find it (as annoying as that is) so they might as well just give the right information in the first place. Can't really see how it benefits them in the long run but hey ho.

A lot of shops do this because they don't want you to find the same dress somewhere else!

In my experience as a wedding planner, the best shops will tell you the correct details and will also let you take photos because they provide such a good service they are sure you'll come back and buy from them.

My favourite shop is Confetti Bridalwear in Tring where they let you take as many photos as you like and they couldn't be more helpful. (and no, I don't get any commission from them, i just like my brides to be treated well!)

Thanks for this! I think I can get to Tring from London and it sounds like it would be worth the journey for the good service!

I only went to one shop, but I was a bit cheeky, while me and the woman were pulling me into the dresses, my mum wrote down all the codes for them. I'd maybe get whoever is with you to do the same??

Luckily, I knew I wanted a Maggie Sottero dress, and once I'd tried it on I loved it. It was easy enough to find online later!!

LxXx

I think this may have happened to me but thought it was a genuine mistake until I read this! I tried on a dress by Benjamin Roberts, and at the time I really liked it so the lady in the shop wrote down the name of it - when I came to look on the Benjamin Roberts website to show my MOH who couldn't come to the shop with me, all the styles have numbers not names! Didn't think anything of it until I read this, and didn't look into it any further as I decided I didn't want that dress after all so it didn't really matter. Seems like it may be a common trick so like you say, so people can't get copies etc! Sneaky!

Same....I had massive issues trying to find any pics of the ones I'd tried online.

Maybe you did! But I wish a few more places were like the one you went to.

I've emailled the place I went to, and I'll await their response. Hopefully they will be happy to provide me with the information, if not well, I know where I won't be buying my dress from!