It arrived in January and seeing it hung up I was in awe, it was perfect I tried it on and it just didn’t fit. It’s like the whole top half is too high up, the waist is on my ribs rather than my waist and it was 3” too big across that bit, I know from my own clothes I haven’t changed shape perhaps a little heavier if anything with it being just after Christmas but across the top it’s as though there’s a tight band pushing the top of my chest down it was really uncomfortable. You can see the dint on the photos where it’s digging in. She point blank said the waist can’t be lowered and it’d look different once it was taken in, I left really dejected I’ve paid £2,000 for a made to measure dress that isn’t what I ordered and doesn’t fit. I rang back when I got home, I was so upset and she was like come back we will sort it so I did. Said they would add stiffer boning and cups and it would be fine then booked me in to come back in 2 weeks then cancelled that so today was booked in originally to have been my final fitting but it’s worse than my first. It’s still too tight across the top of my cleavage and adding the padding makes it worse as I’m being squeezed from below and above now to the point it’s painful. I mentioned the whole tops the wrong shaped neckline too. She was going to let it out at the side but due to the way the sleeves are joined I explained how this wouldn’t work. She agreed and unpicked the sleeves and it’s still fitting wrong. Not sure if it’s the darts or cut but it doesn’t sit like it should. They’ll move the belt down an inch and try to hide the waist seam but then I’ve got layers of fabric where I want to be cinched in. I’ve got an hour glass figure which I wanted to show off and it’s giving me no shape and I actually cried during my appointment when trying it on. I’ve been told to come back in 2 weeks but That leaves me 3 weeks then if it’s not right I don’t know what I will do 😞

