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JoJo&Lee
Beginner July 2022 East Sussex

Feel duped by the photographer

JoJo&Lee, 6 of September of 2022 at 09:50 Posted on Just Married 0 7
So we got our wedding photos sent to us in a link last night. Its taken 57 days to provide them. The contract said 3-6 weeks for editing. We paid £1200 for 2 photographers for the day to cover getting ready, the ceremony, the reception and some shots after dark at the reception too (our reception was the gardens of our village pub)


Snapper 1 was with me - he turned up in ripped jeans and a T-shirt and the first thing he said was he couldn’t stay late cos he had to go visit someone in hospital. Then he said he was gonna leave and go home to change as he was hot and in the end I had to loan him a pair of my husbands shorts (which he hasnt returned) just to keep him there! He took loads of photos of the dogs and some of us getting ready.
Snapper 2 went to my husband at his hotel. He took a couple of nice photos . He had slept in his car the night before and his body odour was overwhelming- to the point my guests were recoiling when he got close.
They both attended the service, they have supplied 2 group photos of which neither has everyone looking forward, in fact a lot of people are facing the back of bending down. Ie he has snapped when they were not ready.
There is 1 photo of my husband with his mum. And no other photos of his family save for 2 candid ones of people smoking / vaping ??? They are awful.
The reception is hardly documented at all, no photos of our incredible food , the brilliant hosts and the spectacular barbecue that was set up . 1 photo of part of the cake display. Just 1. One photo of the first dance and the other of my hubby standing on my dress.
I reminded Snapper 1 - who my contract is with that he had promised to stay until it got dark to capture the garden lit up - he said he was “gonna eat and leave” and he would ask Snapper 2 - who he had sun-contracted if he wouldn’t mind staying. The contract says if he has to leave or can’t attend he will find a replacement.
Snapper 2 didn’t want to stay as he had planned to do some wild photography that night nearby at the cliffs and sleep in his car again so he needed to go find a space before anyone else got there before him.
We were initially offered photos on a USB stick I asked for them in a cloud so I could share the link - I was told that’s expensive! snapper 2 agreed to let us use his one file shared drive and says he will delete them all in 5 weeks so get em while you can !!!
Snapper 1 got very argumentative with me when I chased the photos a couple of weeks ago. He sent us 6 and they were so good - but basically he’s sent is the only 6 that are good. The rest are all poor. Some horrific, some pointless, out of focus, badly staged, irrelevant.
I reverted back to their social media and websites last night in my despair - how did we get this so wrong? His website / socials shows beautiful photos brilliantly edited.
My friend suggested a reverse search of the images and we discover that he has used a selection of stock images to promote himself as a rising star and brilliant wedding photographer with a team of photographers!!
We are devastated. My unofficial photos are better. Ladies and gents please please please do your research and then do some more before committing. I’m usually so diligent and cannot believe I’ve been had over like this.
We had to pay all monies up front and we now get the impression he lives day to day financially / ie we paid a £575 deposit, saw him a couple weeks later and he said he’d had a new tattoo just done and it cost him £575 ! then complained he was broke and needed to get some more bookings in. As such we aren’t hopeful of any kind of refund.

7 replies

Latest activity by Ostira, 6 of September of 2022 at 10:54
  • PhotographybyBillHaddon
    Super January 3000 Leicestershire
    PhotographybyBillHaddon ·
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    I think this will get better exposure in the wider planning section as not many people seem to come into the just wed section.

    You have 1 hour to delete this post before edits are not allowed -- but first copy it

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  • PhotographybyBillHaddon
    Super January 3000 Leicestershire
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  • JoJo&Lee
    Beginner July 2022 East Sussex
    JoJo&Lee ·
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    Thanks Bill. I’ve moved it to the planning forum .
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  • PhotographybyBillHaddon
    Super January 3000 Leicestershire
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    Best to delete this one as you may get in trouble for duplicate posts. you can not compleatly remove it so will just have to amend it - perhaps to just a link to where you moved it to

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  • JoJo&Lee
    Beginner July 2022 East Sussex
    JoJo&Lee ·
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    Hi Bill - I can’t see how I delete it. Do you know?
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  • PhotographybyBillHaddon
    Super January 3000 Leicestershire
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    No you can not delete it but there should be an edit button so you can then edit and remove all the text and maybe just add this link ( you have 1 hour to make any edits before its locked)

    https://forums.hitched.co.uk/chat/forums/thread/pick-your-photographer-very-carefully-x-1083041/

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  • Ostira
    Dedicated October 2023 Durham
    Ostira ·
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    I’m so sorry you’ve had this experience, it’s one of my biggest fears for my wedding day. I’m leaving photography up to my fiancé because he’s a photographer and knows more than me when picking a good one! Definitely leave reviews be BEWARES where you can so that people know to not book with them x
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