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If you have feedback or something isn't quite right. Feel free to share your doubts, suggestions or comments regarding Hitched's website features, wedding forum, the app or tools. Our team is here to help!

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Charley
Accessing guest email addresses
Charley, 4 August, 2023 at 14:41

Hi, I want to send a message to all of our guests with some last minute information before the wedding in a few weeks but none of the guests have their email addresses assigned to them despite the...

Tanika, an hour ago 7 542 1
N
rsvp Limited Options
Nicole, 17 July, 2024 at 12:15

I am trying to add more than just attending and menu to the RSVP. I have found where I can ask more but the only response option for guests are 'accept' or 'decline'. I want to ask more about...

Tanika, an hour ago 2 39
R
Publishing website
Robyn, 3 February, 2025 at 19:52

Hi two questions How do I publish my website so people can rsvp. Also when I check in confirm attendance a guests name it says no guest recognised. Why is this ?

Tanika, an hour ago 3 19
K
All Contacts Disappeared
Katherine, 19 March, 2024 at 13:05

Hello, I am absolutely gutted 😭 I logged in yesterday and everything has been deleted! My guest list is now just me and my fiancé. Has anyone else experienced this? I’ve tried to get in contact with...

Stephanie, 7 hours ago 4 49
emberlynn
supplier logo??
emberlynn, 8 June, 2010 at 13:37

Can someone help me please? ive pressed the associate button so many times and have put in the forum username details, but its still not showing!

Robyn, yesterday at 09:39 5 1,064
Rebecca
Menu options - how do i make it a mandatory field?
Rebecca, 5 February, 2024 at 19:51

Hi, We’re creating generic menu options i.e. meat/vegetarian/vegan in the wedding breakfast section to ensure people provide menu choices. However, there doesn’t seem to be a way to make it mandatory...

Abbas, saturday 15-Feb-25 6 175 1
Em
Guest lists and events on hitched website
Em, 21 November, 2023 at 12:36

Hi All Is there an easy way to add all your guests to a new event created under Guest List? Looks like I have to re-add all guests and tick on the new event. Also, is there a way to chat with a...

Tanika, saturday 15-Feb-25 4 148
E
Adding missing contact details easily
Elliot, 10 January, 2024 at 13:13

Hi all, does anyone know a way of obtaining e-mail addresses and adding onto guest database without having to send out personalised links? like if there is an option for the guests to tick and add...

Tanika, saturday 15-Feb-25 3 59
V
Dietary Requirements - Hitched Wedding Website
Vicky, 13 September, 2023 at 13:03

Hiya Just wondering if there is a way for when guests RSVP they can add in any dietary requirements that will then show on the guest list? I can see that they can enter information will that then show...

Abbas, friday 14-Feb-25 4 417 1
Sandra
Hitched App wedding date
Sandra, 10 July, 2024 at 13:26

Hi, I have added our wedding date in the Hitched app, however every time I send a message to new suppliers always sends with a different date. Which I then have to apologise for. Dies anyone has the...

Abbas, thursday 13-Feb-25 1 45
Lucy
Request info from guests link
Lucy, 15 August, 2024 at 19:32

Hi When you send guests a 'requests info' link if they open it in a mobile (regardless of type of link) they can add any companions they want. How do we prevent this as we have the full guest list and...

Abbas, thursday 13-Feb-25 1 19 1
Bev
How to change a rv
Bev, 18 August, 2024 at 20:26

Can anyone tell me how I can edit or remove a rv Iv completed pls on one of my suppliers I accidentally haven’t given them enough stars and really need to change this asap

Abbas, thursday 13-Feb-25 1 12
J
Hitched help!
Julia, 6 February, 2025 at 23:28

Hi How do you remove the menu option when guests are confirming attendance?

Bella, tuesday 11-Feb-25 1 10
C
Advertising photography
Carey, 29 May, 2024 at 11:43

So I'm not actually getting married, I joined this app to advertise my photography services for anyone looking for a photographer. It seems more like this app is more to do with planning a wedding -...

Delta, tuesday 11-Feb-25 3 58 1
Emma
Website
Emma, 1 August, 2024 at 12:54

Hi Ive spelt my partners name wrong on the website domain and im not sure where you can edited it. Ive gone into settings but it doesnt have anywhere to change it Thanks Emma

Abbas, sunday 9-Feb-25 3 46
Melanie
Liver Building - Liverpool review removed
Melanie, 24 April, 2024 at 17:11

I posted a review following our wedding on 14 October 2023. It was a fiasco & we ended up getting compensation back as they admitted breach of contract. I was asked by the company to remove the...

Abbas, sunday 9-Feb-25 1 40
K
Settings for wedding abroad
Katie, 6 January, 2024 at 05:42

My partner and I are getting married in Adelaide, Australia (where he is from) but all the settings on Hitched are set for the UK, such as currency in £GBP, can only set a UK wedding venue, etc. Does...

Abbas, friday 7-Feb-25 1 52
Stephanie
qr code
Stephanie, 25 November, 2023 at 22:54

Hey lovelies, I’m so frustrated and upset right now, we got the QR code for our page and printed it on the invites, we checked that it worked and was fine. Now handed invites out and guests are...

Abbas, friday 7-Feb-25 3 1,071 1
N
Supplier responses.
Natalie, 10 January, 2024 at 17:01

Hello, I recently got engaged and have been looking at venues on here. I’ve contacted several to request pricing and it says they will respond within 24 hours however it’s been almost a week and I’ve...

Abbas, friday 7-Feb-25 2 64
Uche
Urgent Help Needed
Uche, 7 January, 2024 at 11:27

Hi guys does anyone know how i can edit the font size of my text on the photo on the welcome page. I need help urgently. Invite due to go out today. Thanks Laura A

Abbas, friday 7-Feb-25 1 51
B
Adding menu drop downs to guest list
Becky, 25 June, 2024 at 16:18

How on earth do you add you menus to the guest lists so people can choose their dishes when then RSVP? I managed to find the bit where you add extra tabs so have done one for Starters, Mains and...

Abbas, thursday 6-Feb-25 1 35
Matt
Separate groom and bride account
Matt, 8 June, 2024 at 15:09

I’ve been trying to add my fiancé to this wedding through her account. Is this not possible as we both have to use my account or can I add her to the wedding so she can add stuff herself?

Abbas, thursday 6-Feb-25 1 19
Grace
Hitched Seating Plan page not working
Grace, 7 April, 2024 at 15:13

Hi All, Is anyone else having an issue going onto the Hitched Seating Plan/Chart? Every time I click on it, nothing comes up and I'd rather not have to do my whole seating plan with a pen and paper!...

Makfeela, wednesday 5-Feb-25 8 285
Claudia
Deleting a guest
Claudia, 9 January, 2024 at 16:51

Hi all I would appreciate some guidance on how to delete a guest from the guest list in the app. When a few have been added I forgot to confirm which part of the day they are invited to. I now need to...

Michelle, monday 3-Feb-25 5 1,374
Lisafry
How can you delete and change your events such as Ceremony, wedding breakfast and evening reception
Lisafry, 24 July, 2024 at 15:56

How can you delete and change your events such as Ceremony, wedding breakfast and evening reception

Rosie, sunday 2-Feb-25 3 81 2
M
How do i send my Rsvp's now, and then send a menu and get responses at a later date?
Meabh, 27 May, 2024 at 22:08

Hi there I am getting married in a year but want to send my RSVP's now as the wedding is abroad. However, I can't see a way of sending RSVP's now, and sending a menu for people to choose from in lets...

Abbas, saturday 1-Feb-25 1 34
R
Count Down Timer
Ruth, 11 December, 2024 at 17:44

I want to put a count down timer on our website! Anyone know how to embed one?

Abbas, saturday 1-Feb-25 1 17
Lisafry
Invitation template needs to be more adaptable
Lisafry, 3 October, 2024 at 23:18

Im finding the inbuild invitation sending template quite restrictive to you. It wold be better being more customisable or you being to add your own invitation to be sent via the email service.

Abbas, wednesday 29-Jan-25 2 24
L
Using this website
Lisa, 28 January, 2025 at 23:15

I can honestly say, I have never been more frustrated in my life than trying to use this website. No help, nothing available. So much of it difficult to use because there is no explanation what the...

Lisa, tuesday 28-Jan-25 13
Daniela
How do i add a link of my gift list/registry to the wedding website?
Daniela, 31 July, 2023 at 17:46

Has anyone been able to include a registry link to their hitched wedding website? Why isn't there an option to include a gift list.

Daniela, tuesday 28-Jan-25 6 343
Chris
Menu Options
Chris, 19 December, 2022 at 22:53

Can we get some guidance on how to add more menu options. At the moment we are trying to give guests multiple options for starters / mains / desserts (2 options and a vegetarian for each) - however...

Abbas, monday 27-Jan-25 22 2,049 3
Yong
Unable to link my partner
Yong, 1 January, 2024 at 15:13

Hi, when i try to add my partner, it keeps showing that recaptcha verification failed. what does that mean?

Abbas, sunday 26-Jan-25 1 276

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