Discussions from Feedback to Hitched

Where can I get help about the website? I see other people asking for help about the website on the forum but not receiving any answers.

Hi two questions How do I publish my website so people can rsvp. Also when I check in confirm attendance a guests name it says no guest recognised. Why is this ?

I've been setting up our wedding website these last few days and have a bit of feedback for consideration: * I'd like to be able to ask guests about food allergies/dietary restrictions in their RSVP....

I can honestly say, I have never been more frustrated in my life than trying to use this website. No help, nothing available. So much of it difficult to use because there is no explanation what the...

Can we get some guidance on how to add more menu options. At the moment we are trying to give guests multiple options for starters / mains / desserts (2 options and a vegetarian for each) - however...

Hi all I would appreciate some guidance on how to delete a guest from the guest list in the app. When a few have been added I forgot to confirm which part of the day they are invited to. I now need to...

Maybe I’m missing something, but is there any way to change what part of the day a guest is invited to? A few of the guests we’ve added, we’ve not clicked the correct options between ceremony, evening...

Hope someone can help. I have uploaded all of my guests and emails but when I have gone in to select whether they are day or evening guests it only gives me the Ceremony Option. The wedding Breakfast...

Anyone know if you can turn off comments when you add in blog entries on the Hitched website? We wanted to have an "important info" page but they don't have one so the closest I could find was using a...

Im finding the inbuild invitation sending template quite restrictive to you. It wold be better being more customisable or you being to add your own invitation to be sent via the email service.

How on earth do you add you menus to the guest lists so people can choose their dishes when then RSVP? I managed to find the bit where you add extra tabs so have done one for Starters, Mains and...

How do I add guests to new events that I create on the guestlist? I've added a new event for the evening, and want guests to RSVP when they use the website. But I can't seem to add them to the new...

I’ve added a few people to my guest list to give it a try and everytime they type their names in to confirm attendance it just says there are 0 guests matching that name how do I fix this?

Hi guys, Wondered if anyone had a similar issue I want to make a seating plan for reception or wedding breakfast section in the Hitched app (we’re opting for a twilight wedding and skipping a wedding...

I’ve been trying to add my fiancé to this wedding through her account. Is this not possible as we both have to use my account or can I add her to the wedding so she can add stuff herself?

Hey everyone! I’ve got a fun idea brewing and I’d love to get your thoughts on it — I’m seriously thinking about having my wedding in a casino. 🎰 I’m really drawn to the idea of a stylish, vibrant...

I have an issue where I have updated a guests surname from their maiden name to their married name, but this is not syncing through to the RSVP on the wedding website. Now the guest cannot be found...

Is there a way of making some pages or areas of text on the website hidden for evening guests - ie the schedule/events page? I don’t want to cause confusion for guests but can’t find a way to do it

Please can you change the options to choose food. I am having to add a lot of selections under menus as guests cannot pick 3 options only one. This needs to be 3 separate drop down boxes to allow for...

Hi All, Is anyone else having an issue going onto the Hitched Seating Plan/Chart? Every time I click on it, nothing comes up and I'd rather not have to do my whole seating plan with a pen and paper!...

Hi! I'm getting married in Thornhill, Cardiff. In my settings for where I'm getting married the location only allows Cardiff Castle or Cardiff Bay. I'm worried that my guests will be confused as it...

And new password requests not being sent by the hitched system....(what is up with the hithced software where it forgets a longterm password and then wont send a new one when requested??????) ..Tried...

In the guest list section I've accidentally created 2 groups with the same name. Does anyone know how to delete the duplicate group? I cannot figure it out! Thanks

Can someone help me please? ive pressed the associate button so many times and have put in the forum username details, but its still not showing!

Hi Hitched, I am really liking the gust list manager on the website but one observation with it is that the linking of guests only shows a list of first names to link. If you have many guests with the...

Does anyone know how to set up a cash register via the website? We’re looking for people to donate towards our honeymoon ♥️

How do you add starters and deserts option as well as main meal

Hi there I am getting married in a year but want to send my RSVP's now as the wedding is abroad. However, I can't see a way of sending RSVP's now, and sending a menu for people to choose from in lets...

Is there a way to add a section to our website, when guests RSVP, for them to input their own contact details? We want to be able to send once email to all guests but we don't have their email...

Hi all, Is there a way to send a generic email from hitched to all our guests with information, I can only see RSVP email? Thank you

Does anyone know if you can remove the menu options from the guest list? We are not giving options of chicken or beef for example but when using the guest list manager it automatically allows people...