Discussions from Feedback to Hitched

We have just paid for a custom website domain, only to then be told that it will expire in 12 months, which is before our actual wedding. Why were we not informed about this prior to paying, and is...

Please can you change the options to choose food. I am having to add a lot of selections under menus as guests cannot pick 3 options only one. This needs to be 3 separate drop down boxes to allow for...

Is there a way of making some pages or areas of text on the website hidden for evening guests - ie the schedule/events page? I don’t want to cause confusion for guests but can’t find a way to do it

We've set up the app for myself and partner, I set the app / wedding page up, and we've now started receiving the RSVP's but it's only myself that is receiving the alerts to say someone has responded....

I’ve made a mistake on a review of a supplier I made and I can’t change it myself or get in contact with someone from Hitched to ask that they edit the post for me. It’s incredibly frustrating for...

Hi, as per message title, I have added some guests in the guest list as just evening reception when they are also coming to the ceremony. I’ve tried to change them to ‘ceremony’ as well as evening...

Hi all, I have renewed my wedding website but the URL has changed and when I try and change it tells me the name we had is taken. Has anyone else had the same issue?

So I'm not actually getting married, I joined this app to advertise my photography services for anyone looking for a photographer. It seems more like this app is more to do with planning a wedding -...

I've been setting up our wedding website these last few days and have a bit of feedback for consideration: * I'd like to be able to ask guests about food allergies/dietary restrictions in their RSVP....

The main reason I have set this website up is for easy RSVP & for guests to choose food requirements. I have spent so much time trying to find out a way to do it I think it would have been quicker...

I posted a review following our wedding on 14 October 2023. It was a fiasco & we ended up getting compensation back as they admitted breach of contract. I was asked by the company to remove the...

I can honestly say, I have never been more frustrated in my life than trying to use this website. No help, nothing available. So much of it difficult to use because there is no explanation what the...

Anyone know if you can turn off comments when you add in blog entries on the Hitched website? We wanted to have an "important info" page but they don't have one so the closest I could find was using a...

Hope someone can help. I have uploaded all of my guests and emails but when I have gone in to select whether they are day or evening guests it only gives me the Ceremony Option. The wedding Breakfast...

And new password requests not being sent by the hitched system....(what is up with the hithced software where it forgets a longterm password and then wont send a new one when requested??????) ..Tried...

Where can I get help about the website? I see other people asking for help about the website on the forum but not receiving any answers.

Hi, we're trying to edit our wedding website but for the top part where are names would be we can't find a way to change the font color from white to anything else. Is white just the default font or...

How do I add guests to new events that I create on the guestlist? I've added a new event for the evening, and want guests to RSVP when they use the website. But I can't seem to add them to the new...

Hi How do you remove the menu option when guests are confirming attendance?

How can you add to the menu ie starter and desset

Hi guys, Wondered if anyone had a similar issue I want to make a seating plan for reception or wedding breakfast section in the Hitched app (we’re opting for a twilight wedding and skipping a wedding...

Hi is there any way to ask people their dietary requirements when they RSVP? many thanks, Liv

Is there any way of removing the drop down menu optionb on the "Confirm Attendance" Tab? Also, how do ask four separate questions on the questionaire under the dietary requirements tab?

Can someone help me please? ive pressed the associate button so many times and have put in the forum username details, but its still not showing!

Hi, Is there a way to lock the menu options for certain guests. I want the children to not have the option to pick the adult meals?

Is there a way to have the times of the day be shown when people RSVP? I dont really want to make a whole tab about the timeline as people may show up to the wrong parts.

I’ve been trying to add my fiancé to this wedding through her account. Is this not possible as we both have to use my account or can I add her to the wedding so she can add stuff herself?

Hi, I have added our wedding date in the Hitched app, however every time I send a message to new suppliers always sends with a different date. Which I then have to apologise for. Dies anyone has the...

Hi, I have started making blog entries on my Hitched Wedding Website. Howe do I notify my guests when there is a new entry?

Hi! I'm getting married in Thornhill, Cardiff. In my settings for where I'm getting married the location only allows Cardiff Castle or Cardiff Bay. I'm worried that my guests will be confused as it...